Keboola - Support Widget Unavailable on GCP Pay-As-You-Go Projects – Incident details

All systems operational

Support Widget Unavailable on GCP Pay-As-You-Go Projects

Resolved
Operational
Started about 1 year agoLasted less than a minute

Affected

AWS EU (eu-central-1)

Operational from 8:45 AM to 8:45 AM

GCP EU (europe-west3)

Operational from 8:45 AM to 8:45 AM

AWS US (us-east-1)

Operational from 8:45 AM to 8:45 AM

GCP US (us-east4)

Operational from 8:45 AM to 8:45 AM

Azure NE (north-europe)

Operational from 8:45 AM to 8:45 AM

Updates
  • Resolved
    UTC
    Resolved

    The support widget was unavailable on GCP Pay-As-You-Go projects from July 4th to July 14th 2025. The issue has now been resolved and the support widget is available for these projects once again.

    This issue only affected the support and feedback button in the bottom-right corner of the project page. Support requests made from the Projects menu were not affected.