Keboola - Notice history

All systems operational

AWS EU (eu-central-1) - Operational

99.8% uptime
August 2026 · 100%September · 99.5%October · 100%

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August 2026
September 2026
October 2026

GCP EU (europe-west3) - Operational

99.8% uptime
August 2026 · 100%September · 99.4%October · 100%

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August 2026
September 2026
October 2026

AWS US (us-east-1) - Operational

100% uptime
August 2026 · 100%September · 99.9%October · 100%

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August 2026
September 2026
October 2026

GCP US (us-east4) - Operational

100% uptime
August 2026 · 100%September · 99.9%October · 100%

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August 2026
September 2026
October 2026

Azure NE (north-europe) - Operational

100% uptime
August 2026 · 100%September · 99.9%October · 100%

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August 2026
September 2026
October 2026

Notice history

View current status

October 2026

OCT10
Scheduled Partial Maintenance of all Azure stacks – October 10, 2026
CompletedMaintenance25 minutes
  • Completed
    2026-10-10 at 06:15UTC
    Completed
    2026-10-10 at 06:15UTC
    Maintenance has completed successfully
  • In progress
    2026-10-10 at 05:50UTC
    In progress
    2026-10-10 at 05:50UTC
    Maintenance is now in progress
  • Planned
    2026-09-29 at 08:48UTC
    Planned
    2026-09-29 at 08:48UTC

    We would like to inform you about the planned maintenance of all Keboola stacks hosted on Azure.

    During the database upgrades there will be a short service outage on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, October 10, 2026 between 05:50 and 06:30 UTC.

    Effects of the Maintenance

    During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

    Detailed Schedule

    • 05:50–06:00 UTC: processing of new jobs stops.

    • 06:00–06:15 UTC: service enhancement period.

    • 06:15 UTC: processing of jobs resumes.

September 2026

Snowflake workspace "Connect" fails for some dedicated Snowflake accounts
ResolvedPartial outage4 hours 35 minutes
  • Resolved
    UTC
    Resolved

    We have identified issues and deployed fix on all multi-tenant stacks.

  • Investigating
    UTC
    Investigating

    Opening a Snowflake workspace in Snowsight via "Connect" fails with HTTP 400 for some projects using a dedicated Snowflake account, currently observed on the AWS EU (Frankfurt) stack.

    Jobs, transformations and the SQL Editor in Keboola are not affected and can be used in the meantime.

    We are investigating the issue together with Snowflake and will post an update here.

Issues with starting Data Apps
ResolvedPartial outage1 hour 19 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The issue is now fixed and data apps should now be starting normally. We apologize for the trouble.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. The show an error similar to this:

    Sandbox build failed

    The app image could not be built.

    Next update in 30 minutes.

Delayed flow execution on AWS EU (eu-central-1)
ResolvedPartial outage5 hours 51 minutes
  • Resolved
    UTC
    Resolved

    The issue affecting flows on the AWS EU (eu-central-1) stack has been resolved. An internal component responsible for advancing flows between phases was overloaded, which caused flows to remain in the processing state after their first phase. We have applied a fix and processed the backlog, and flows are running normally again.

    Flows that were delayed have continued automatically and do not need to be re-run. If you manually terminated a flow during the incident, please start it again.

    We are sorry for the inconvenience and are working on a permanent fix to prevent this from happening again.

  • Investigating
    UTC
    Investigating

    We are investigating an issue affecting flows on the AWS EU (eu-central-1) stack. Flows may stay in the processing state after their first phase finishes, and the next phases start with a significant delay or not at all. Individual jobs and legacy orchestrations are not affected.

    Our engineering team is investigating the issue. We will provide an update within 30 minutes.

Scheduled jobs failing to start or running late on AWS US
ResolvedDegraded performance12 minutes
  • Resolved
    UTC
    Resolved

    The issue affecting the Job Queue and Scheduler on our AWS US (connection.keboola.com) infrastructure has been resolved. Scheduled flows and orchestrations are starting on time again and the Job Queue API is responding normally.

    Scheduled jobs that failed to start during the incident were not run automatically — please check your flows and re-run any missed executions manually if needed.

    We apologize for the disruption. Our team is continuing to monitor the platform to confirm the fix is stable.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of degraded performance affecting the Job Queue and Scheduler on our AWS US (connection.keboola.com) infrastructure. Users may experience:

    • Scheduled flows and orchestrations failing to start or starting late
    • Intermittent errors (502 Bad Gateway) when creating or listing jobs via the Job Queue API or the UI

    Our engineering team has been alerted and is actively investigating the root cause.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

Broken BigQuery workspaces
ResolvedPartial outage7 hours 12 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix, the backlog is currently processed, we are currently monitoring the situation.

  • Identified
    UTC
    Identified

    We have identified the cause, some queries are now executing, but execution is heavily slowed down. We are continuing to work on a fix for this incident. Next update in 30 minutes.

  • Investigating
    UTC
    Investigating

    We are currently investigating issues with creating and using BigQuery workspaces on Europe West 3 connection.europe-west3.gcp.keboola.com stack. New workspaces are stuck in "initializing" state and queries timeout. Next update in 30 minutes.

August 2026

MCP Issues
ResolvedDegraded performance2 hours 43 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We identified a problem and are actively working on a fix. The reauthorization might work.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of degraded performance affecting MCP. Users may experience failed requests.

    Our engineering team has been alerted and is actively investigating the root cause.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

Unable to use the Keboola MCP Server
ResolvedDegraded performance17 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We have detected an issue with the Keboola MCP Server affecting connections from AI assistants and Keboola AI (KAI). Users may experience failed MCP server connections and errors when using KAI or logging into a project through it. Our engineering team is investigating the issue with high priority.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

AUG22
Scheduled Partial Maintenance of GCP EU and Azure EU stacks – August 22, 2026
CompletedMaintenance1 hour
  • Completed
    2026-08-22 at 06:40UTC
    Completed
    2026-08-22 at 06:40UTC
    Maintenance has completed successfully
  • In progress
    2026-08-22 at 05:40UTC
    In progress
    2026-08-22 at 05:40UTC
    Maintenance is now in progress
  • Planned
    2026-07-29 at 11:21UTC
    Planned
    2026-07-29 at 11:21UTC

    We would like to inform you about the planned maintenance of the Keboola GCP EU multi-tenant stack (connection.europe-west3.gcp.keboola.com) and the Keboola Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com).

    During the database upgrade there will be a short service outage on both stacks. This will take place on Saturday, August 22, 2026 between 05:40 and 07:00 UTC.

    Effects of the Maintenance

    During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period during the service enhancement period the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

    Detailed Schedule

    • 05:40–05:45 UTC: processing of new jobs stops.

    • 05:45–06:45 UTC: service enhancement period.

    • 07:00 UTC: processing of jobs resumes.

AUG15
Scheduled Partial Maintenance of GCP US and Azure NE stacks – August 15, 2026
CompletedMaintenance1 hour
  • Completed
    2026-08-15 at 08:30UTC
    Completed
    2026-08-15 at 08:30UTC
    Maintenance has completed successfully
  • In progress
    2026-08-15 at 07:30UTC
    In progress
    2026-08-15 at 07:30UTC
    Maintenance is now in progress
  • Planned
    2026-07-29 at 11:18UTC
    Planned
    2026-07-29 at 11:18UTC

    We would like to inform you about the planned maintenance of the Keboola GCP US multi-tenant stack (connection.us-east4.gcp.keboola.com) and the Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com).

    During the database upgrades there will be a short service outage on both stacks. This will take place on Saturday, August 15, 2026 between 07:30 and 09:00 UTC.

    Effects of the Maintenance

    During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period during the service enhancement period the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

    Detailed Schedule

    • 07:30–07:45 UTC: processing of new jobs stops.

    • 07:45–08:45 UTC: service enhancement period.

    • 09:00 UTC: processing of jobs resumes.

Google Ads data source jobs failing
ResolvedDegraded performance2 hours 46 minutes
  • Update
    UTC
    Update

    Troubleshooting - extra column case:

    In some cases we experience that while the component was returning errors, some jobs completed but wrote extra, invalid columns into the destination table. After the fix, those columns are no longer returned and such jobs may fail on a column mismatch.

    If this affects you, drop the extra columns that were not present in the table before the incident, then re-run the configuration to backfill today's and yesterday's data. If problems persist, please contact our support.

  • Resolved
    UTC
    Resolved

    The fix has been released, the Google Ads data source now uses a supported Google Ads API version and configurations should run normally again.

    We recommend re-running your Google Ads configurations to backfill data for today and yesterday. If you still experience failures, please contact our support.

  • Monitoring
    UTC
    Monitoring

    We have identified the cause and are rolling out a fix to the Google Ads data source that upgrades it to a supported Google Ads API version. We are monitoring the rollout and job results

  • Investigating
    UTC
    Investigating

    We have detected an issue with the Google Ads data source affecting all projects that use it. Google has stopped accepting requests to the Google Ads API version currently used by the component, so extraction jobs fail with an UNSUPPORTED_VERSION error. Our engineering team is working on the upgrade with high priority.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

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