Keboola - Notice history

AWS EU (eu-central-1) - Operational

100% - uptime
April 2026 · 98.9%May · 99.6%June · 100%
April 2026
May 2026
June 2026

GCP EU (europe-west3) - Operational

100% - uptime
April 2026 · 98.9%May · 99.6%June · 100%
April 2026
May 2026
June 2026

AWS US (us-east-1) - Operational

100% - uptime
April 2026 · 99.0%May · 99.6%June · 100%
April 2026
May 2026
June 2026

GCP US (us-east4) - Operational

100% - uptime
April 2026 · 99.0%May · 99.6%June · 100%
April 2026
May 2026
June 2026

Azure NE (north-europe) - Operational

100% - uptime
April 2026 · 98.9%May · 99.6%June · 99.8%
April 2026
May 2026
June 2026

Google Cloud Platform: Google BigQuery - Operational

Notice history

June 2026

May 2026

Branched Storage on Snowflake breaks `processed_tags` in Fie Input Mapping
  • Resolved
    Resolved

    This incident is now resolved. The affected project owners have been contacted directly.

  • Identified
    Identified

    We've identified the affected projects and disabled the Branched Storage on Snowflake feature there. Owners of the affected projects are being contacted.

  • Investigating
    Investigating

    We're investigating multiple reports of File Input Mapping with processed_tags not working correctly on projects where Branched Storage on Snowflake (https://changelog.keboola.com/branched-storage-on-snowflake/) was recently enabled.

    We have confirmed the issue and are currently investigating the impact and possible solutions.

April 2026

Support Widget in Application Temporarily Unavailable
  • Resolved
    Resolved

    The issues affecting our Jira-powered support widget have been resolved. Atlassian has confirmed that their services are fully operational.

    Tickets submitted during the outage were delivered with a delay and we have responded to all of them. If you have not received a response, please re-submit your request.

    We apologize for the inconvenience. The issue was on the third-party vendor's side, not in the Keboola platform.

  • Update
    Update

    Atlassian pipeline pipeline was presumably fixed now and we're starting to gradually receive submitted tickets. We apologize for the delay in processing. We'll re-enable the support widget once we confirm it works reliably. Next update in 8 hours.

  • Identified
    Identified

    We're currently experiencing an issue with the Jira-powered support widget in the Keboola platform, which is preventing some support tickets from being submitted successfully. We're working with Atlassian to resolve this.

    Workaround: Please send your support requests directly to support@keboola.com. We'll respond as usual.

    We'll update this notice as soon as the widget is restored.

Scheduled Partial Maintenance of all Azure stacks
  • Completed
    2026-04-25 at 06:15
    Completed
    2026-04-25 at 06:15
    Maintenance has completed successfully
  • In progress
    2026-04-25 at 05:50
    In progress
    2026-04-25 at 05:50
    Maintenance is now in progress
  • Planned
    2026-04-25 at 05:50
    Planned
    2026-04-25 at 05:50

    We would like to inform you about the planned maintenance of all Keboola stacks hosted on Azure.

    During the database upgrades there will be a short service outage on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, April 25, 2026 between 05:50 and 06:30 UTC.

    Effects of the Maintenance

    During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

    Detailed Schedule

    • 05:50–06:00 UTC: processing of new jobs stops.

    • 06:00–06:15 UTC: service enhancement period.

    • 06:15 UTC: processing of jobs resumes.

April 2026 to June 2026

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