Keboola - Notice history

AWS EU (eu-central-1) - Operational

100% - uptime
August 2025 · 99.92%September · 100.0%October · 99.72%
August 2025
September 2025
October 2025

GCP EU (europe-west3) - Operational

100% - uptime
August 2025 · 100.0%September · 100.0%October · 99.69%
August 2025
September 2025
October 2025

AWS US (us-east-1) - Operational

100% - uptime
August 2025 · 99.92%September · 100.0%October · 99.04%
August 2025
September 2025
October 2025

GCP US (us-east4) - Operational

100% - uptime
August 2025 · 100.0%September · 99.99%October · 99.65%
August 2025
September 2025
October 2025

Azure NE (north-europe) - Operational

100% - uptime
August 2025 · 99.97%September · 99.91%October · 99.72%
August 2025
September 2025
October 2025

Notice history

October 2025

Scheduled Partial Maintenance of all Azure stacks – October 25, 2025
  • Completed
    2025-10-25 at 06:15
    Completed
    2025-10-25 at 06:15
    Maintenance has completed successfully
  • In progress
    2025-10-25 at 05:50
    In progress
    2025-10-25 at 05:50
    Maintenance is now in progress
  • Planned
    2025-10-25 at 05:50
    Planned
    2025-10-25 at 05:50

    We would like to inform you about the planned maintenance of all Keboola stacks hosted on Azure.

    During the database upgrades there will be a short service outage on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, October 25, 2025 between 05:50 and 06:30 UTC.

    Effects of the Maintenance

    During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

    Detailed Schedule

    • 05:50–06:00 UTC: processing of new jobs stops.

    • 06:00–06:15 UTC: service enhancement period.

    • 06:15 UTC: processing of jobs resumes.

Failing jobs on all stacks due to an outage in AWS US east region
  • Resolved
    Resolved

    AWS reports continued improvement in recovery. All previously affected stacks are now operational. This incident has been resolved.

  • Update
    Update

    AWS reports progress with the mitigation and we are seeing signs of recovery. Jobs are successfully starting and finishing. We continue monitoring the issue.

  • Update
    Update

    The AWS outage is still ongoing and continues to affect our AWS US stack. We’re actively monitoring the situation and will share updates as soon as we have more details.

  • Monitoring
    Monitoring

    AWS reports another "significant API errors and connectivity issues across multiple services in the US-EAST-1 Region" which has impact on AWS US stack. Jobs are delayed.

  • Investigating
    Investigating

    We still see degraded performance in AWS US stack, the jobs are currently failing start.

  • Update
    Update

    The AWS incident in the US region is still not fully resolved. AWS is reporting errors leading to limited capacity to schedule new workloads, which may continue to affect the AWS US stack performance.

  • Update
    Update

    All stacks are operational except AWS US. The AWS US stack shows degraded performance, primarily affecting job listing visibility in the UI. Job execution is not impacted and continues to run as expected.

  • Update
    Update

    We’re still seeing issues on the AWS US stack following the AWS incident. Some jobs are stuck in processing and may not complete. We’re working on mitigation. Other stacks are running normally, and we’re continuing to monitor their performance.

  • Update
    Update

    Jobs are now running successfully on all stacks. AWS has reported significant signs of recovery. Orchestration has been unpaused on the AWS US stack, and all orchestrations scheduled between 10:30 and 11:30 (CET) will be gradually triggered until synchronization is restored.

  • Update
    Update

    We’re seeing jobs complete successfully on all stacks except the AWS US stack, so we’re resuming orchestrations for those unaffected stacks and continue monitoring the issue.

  • Monitoring
    Monitoring

    We’ve paused job scheduling to prevent further impact while the AWS incident is being resolved.

  • Update
    Update

    We identified multiple stacks are experiencing degraded job execution performance. The degradation is linked to platform images hosted in the affected AWS US region.

  • Identified
    Identified

    Based on report from AWS https://health.aws.amazon.com/health/status that this issue is affecting cloud on AWS us east 1 region only.

    We will report back if we have more information

  • Investigating
    Investigating

    We are currently investigating issue with jobs not starting on AWS US east stack.

    Our team has been notified and is actively investigating.

    Next update in 20 minutes or when new information is available.

September 2025

Scheduled Partial Maintenance of all Azure stacks
  • Completed
    2025-09-20 at 04:13
    Completed
    2025-09-20 at 04:13

    The maintenance has been completed, and all services have been scaled back up. The platform is fully operational, and jobs are now being processed as usual. All delayed jobs will be processed shortly. Thank you for your patience.

  • In progress
    2025-09-20 at 04:00
    In progress
    2025-09-20 at 04:00

    The announced partial maintenance is ongoing, and we are expecting downtime to begin any minute now.

  • Planned
    2025-09-20 at 03:50
    Planned
    2025-09-20 at 03:50

    We would like to inform you about the planned maintenance of all Keboola stacks hosted on Azure.

    During the database upgrades there will be a short service outage on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, September 20, 2025 between 05:50 and 06:30 UTC.

    Effects of the Maintenance

    During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

    Detailed Schedule

    • 05:50–06:00 UTC: processing of new jobs stops.

    • 06:00–06:15 UTC: service enhancement period.

    • 06:15 UTC: processing of jobs resumes.

Azure North Europe Stack – Major Degradation
  • Resolved
    Resolved
    We identified issues on one of our Kubernetes nodes. The node was taken out of service, and all systems are now operating normally. No jobs were lost or failed; the impact was limited to visible error messages in the user interface. We apologize for the inconvenience caused.
  • Investigating
    Investigating

    We are observing a major degradation in the Azure North Europe stack (connection.north-europe.azure.keboola.com). The root cause is still unknown and investigation is ongoing. Users may encounter various errors in the UI. Mitigations have been initiated.

August 2025

Scheduled Partial Maintenance of all GCP stacks
  • Completed
    2025-08-30 at 04:26
    Completed
    2025-08-30 at 04:26

    The maintenance has been completed, and all services have been scaled back up. The platform is fully operational, and jobs are now being processed as usual. All delayed jobs will be processed shortly. Thank you for your patience.

  • Update
    2025-08-30 at 04:00
    In progress
    2025-08-30 at 04:00

    The announced partial maintenance is ongoing, and we are expecting downtime to begin any minute now. We will continue to update this post as the maintenance progresses.

  • In progress
    2025-08-30 at 03:30
    In progress
    2025-08-30 at 03:30

    The announced partial maintenance has just started. The platform has been scaled down and is no longer accepting new jobs. We expect a brief downtime in 20 minutes, around 06:00 UTC. We will update this post with the progress of the partial maintenance.

  • Planned
    2025-08-30 at 03:30
    Planned
    2025-08-30 at 03:30

    We would like to inform you about the planned maintenance of all Keboola stacks hosted on GCP.

    During the database upgrades there will be a short service outage on all GCP stacks, including all single-tenant stacks and GCP US and EU multi-tenant stacks (connection.us-east4.gcp.keboola.comconnection.europe-west3.gcp.keboola.com). This will take place on Saturday, August 30, 2025 between 05:30 and 06:30 UTC.

    Effects of the Maintenance

    During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

    Detailed Schedule

    • 05:30–06:00 UTC: processing of new jobs stops.

    • 06:00–06:15 UTC: service enhancement period.

    • 06:15 UTC: processing of jobs resumes.

August 2025 to October 2025

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