Keboola - Notice history

All systems operational

AWS EU (eu-central-1) - Operational

100% - uptime
November 2025 · 100%December · 100%January 2026 · 99.8%

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November 2025
December 2025
January 2026

GCP EU (europe-west3) - Operational

100% - uptime
November 2025 · 99.9%December · 100%January 2026 · 99.8%

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November 2025
December 2025
January 2026

AWS US (us-east-1) - Operational

100% - uptime
November 2025 · 100%December · 99.5%January 2026 · 99.8%

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November 2025
December 2025
January 2026

GCP US (us-east4) - Operational

100% - uptime
November 2025 · 100%December · 100%January 2026 · 99.8%

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November 2025
December 2025
January 2026

Azure NE (north-europe) - Operational

100% - uptime
November 2025 · 100%December · 100%January 2026 · 99.8%

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November 2025
December 2025
January 2026

Google Cloud Platform: Google BigQuery - Operational

Notice history

January 2026

[GCP Europe-west3] Jobs stuck in terminating phase
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. We identified a couple of jobs processing (or terminating) longer also on other stacks. Altogether less than 20 jobs were affected. We apologize for the inconvenience.

  • Identified
    Identified

    The root cause has been identified. New jobs will now terminate correctly, but some jobs remain stuck in terminating state. We are continuing to work on a fix.

  • Investigating
    Investigating

    We are aware of performance degradation affecting our GCP Europe-west3 infrastructure.

    Symptoms:

    • Jobs being stuck in termination phase

    Our team is working on resolving this issue.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

AI Assistant Issues
  • Resolved
    Resolved

    The infrastructure issues affecting our AI Assistant infrastructure have been resolved. Microsoft has confirmed that their services are fully operational.

    We apologize for the inconvenience.

  • Monitoring
    Monitoring

    The issue is an underlying issue in an upstream service. We will monitor the situation on Azure Health page, and will keep this status updated.

  • Investigating
    Investigating

    We are currently investigating reports of degraded performance affecting Keboola's AI assistant on all of our environments. Users may experience error, and configuration description not working.

    Our engineering team has been alerted and is actively investigating the root cause.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

Jobs processing slowed down
  • Resolved
    Resolved

    This incident has been resolved. We have reverted an internal service causing the slowdown to the previous version and jobs processing is now back to normal.

  • Identified
    Identified

    We are investigating jobs processes delays in Azure North Europe stack.

Data Gateway App Issues
  • Resolved
    Resolved

    We have rolled back to a previous working version and Data Gateway Apps are fully working.

  • Investigating
    Investigating

    We are currently investigating reports of degraded performace affecting Data Gateway on all ourstacks. Users may experience failures when creating new configurations of the Data Gateway app.

    Our engineering team has been alerted and is actively investigating the root cause.

    We apologize for the disruption and will provide an update within 30 minutes or when new information is available.

Problem accessing workspaces using Snowsight
  • Resolved
    Resolved

    The problem should be resolved; we have deployed the latest functional version. We apologize for any inconvenience.

  • Investigating
    Investigating

    We are currently investigating reports of accessing sandboxes using Snowsight. Some users may have problems connecting to their sandboxes.

    This problem affects projects which are not using SSO login to Snowsight yet.

    Our team has been notified and is actively investigating.

    Next update in 30 minutes or when new information is available.

December 2025

Microsoft Advertising Component Taking Longer Than Usual, Timing Out
  • Resolved
    Resolved

    The issue with the kds-team.ex-bing-ads component has been resolved. All affected configurations are now completing successfully within expected timeframes.

    Our investigation found no issues with the component itself. We believe the delays were caused by a temporary issue with an upstream service provider.

    Thank you for your patience, and we apologize for any inconvenience this may have caused.

  • Investigating
    Investigating

    We have detected an issue with kds-team.ex-bing-ads component affecting configurations using it. Users may experience much longer job run times, or even timeouts. Our engineering team is investigating the issue with high priority.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

Jobs are slowing down
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Jobs are processing normally again and we are monitoring situation.

  • Identified
    Identified

    We identified root cause and working on mitigating issue.

  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
High API Error Rate Affecting - Queue Public API
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently investigating reports of High API Error Rate Affecting - Queue Public API.

    Our team has been notified and is actively investigating.

    Next update in 1 hour when new information is available.

Snowflake Outage in multiple regions
  • Resolved
    Resolved

    This incident has been resolved. Snowflake resolved the incident.

  • Monitoring
    Monitoring

    We are seeing signs of improvement and are no longer observing any errors in our systems. While Snowflake continues to mitigate the issue, our services are currently operating normally. We will continue to closely monitor the situation and provide updates if anything changes.

  • Update
    Update

    Snowflake is executing mitigation efforts. As mitigation progresses, customers may see gradual improvements while resolution steps are completed. Snowflake’s current estimate for full service restoration is 15:00 UTC.

  • Update
    Update

    Snowflake has indicated that service is expected to be restored by 14:00 UTC. We will continue to monitor and provide updates.

  • Update
    Update

    We continue to monitor the Snowflake incident and are seeing a reduction in table import job errors, though the issue is not yet fully resolved.

  • Identified
    Identified

    We are currently experiencing failures in storage jobs importing data into tables due to an ongoing Snowflake incident affecting our stack’s region (US west). We are monitoring the snowflake incident and will wait for the fix from their side.

    For more info about the Snowflake incident see: https://status.snowflake.com/incidents/xdxj4klf7sc5

Storage Events missing in the UI
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix. If you still encounter the issue with listing storage events, please reload the UI.

  • Investigating
    Investigating

    We are currently investigating an issue with displaying storage events in the UI. Preliminary investigation shows that this would be just a UI issue of displaying the events. Next update in 1h or earlier.

November 2025

Data Streams data are not propagated to Storage
  • Resolved
    Resolved

    Data Streams functionality has been fully restored as of 10:30 UTC.


    The Data Streams metadata layer on GCP EU experienced an outage starting 27 November at 22:05 UTC. We restored it from a snapshot taken at 22:00 UTC on 27 November.

    No existing Storage data was affected. The issue was isolated to incoming Data Streams data.


    For most customers, no data was lost. Data continued to be received during the outage and was automatically imported once the metadata layer was restored.

    Unfortunately, 3 customers were affected by data loss for the period between 27 November 22:00 UTC and 28 November 10:30 UTC. We will contact these customers directly.


    We sincerely apologize for the inconvenience this has caused. We're reviewing our systems to prevent similar issues in the future and improve the reliability of Data Streams service.

  • Update
    Update

    We are still investigating the root cause of the issue and working on restoring the Data Streams data from snapshots.

    Next update in 60 minutes.

  • Update
    Update

    Initial issues with Data Streams data propagation began yesterday, 27 November, at 22:32 UTC.

    The next update will be provided in 30 minutes.

  • Investigating
    Investigating

    We are currently investigating issues with Date Streams.

    Our team has been notified and is actively investigating.

    Next update in 30 minutes or when new information is available.

Unplanned Partial Maintenance of GCP Europe West 3 stack
  • Completed
    2025-11-22 at 06:15
    Completed
    2025-11-22 at 06:15
    Maintenance has completed successfully
  • In progress
    2025-11-22 at 05:50
    In progress
    2025-11-22 at 05:50
    Maintenance is now in progress
  • Planned
    2025-11-22 at 05:50
    Planned
    2025-11-22 at 05:50

    We would like to inform you about unplanned maintenance on Keboola stack hosted in the GCP Europe West 3 region.

    Due to high database load, we will perform a database upgrade this Saturday during the routine maintenance window. A short service outage will occur. The maintenance is scheduled for Saturday, November 22, between 05:50 and 06:15 UTC

    Effects of the Maintenance

    During this period, services will be scaled down and job processing may be delayed. Around 06:00 UTC, the service will be unavailable for up to 10 minutes, and some APIs may return HTTP 500 errors. After the upgrade, all services will scale up and resume processing. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume once maintenance is complete.

    Detailed Schedule

    • 05:50–06:00 UTC: Processing of new jobs stops.

    • 06:00–06:15 UTC: Database upgrade period.

    • 06:15 UTC: Processing of jobs resume.

Keboola Data Gateway Component Failures
  • Resolved
    Resolved

    The issue affecting the component has been fully resolved. All functionality has been restored.

    Thank you for your patience while we worked to resolve this issue and sorry for any inconvenience this may have caused.

  • Identified
    Identified

    We have identified the issue affecting Data Gateway component and are currently deploying a fix.

    We expect service restoration within 15 minutes.

  • Investigating
    Investigating

    We have detected an issue with Keboola Data Gateway component affecting all configurations. Users may experience application errors. Our engineering team is investigating the issue with high priority.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

We identified an issue with kds-team.ex-airtable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The incorrect version was deployed there on November 18, 2025, at 11:24 UTC.

  • Investigating
    Investigating

    We identified an issue with kds-team.ex-airtable, but it has already been resolved.

    The problem caused all columns from the source table to be extracted, which could create unwanted columns in Storage. We have successfully fixed the issue by reverting to the last known fully functional version.

    Everything should now work as expected.

    If you notice anything unusual or experience any further problems, please contact our support team.

Column Names Sanitization Failures
  • Resolved
    Resolved

    The issue affecting column name sanitization has been fully resolved. All functionality has been restored, please re-run your failed jobs.

    Thank you for your patience while we worked to resolve this issue and sorry for any inconvenience this may have caused.


  • Identified
    Identified

    We have identified the issue affecting column name sanitization and are currently deploying a fix.

    We expect service restoration within 30 minutes.

  • Investigating
    Investigating

    We have detected an issue with column names sanitization affecting all stacks. Users may experience errors when processing columns with special characters (i. e. oid_). Our engineering team is investigating the issue with high priority.

    We apologize for the disruption and will provide an update within 30 minutes or when new information is available.

November 2025 to January 2026

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