Keboola - Notice history

AWS EU (eu-central-1) - Operational

100% - uptime
December 2025 · 100%January 2026 · 99.8%February · 100%
December 2025
January 2026
February 2026

GCP EU (europe-west3) - Operational

100% - uptime
December 2025 · 100%January 2026 · 99.8%February · 100%
December 2025
January 2026
February 2026

AWS US (us-east-1) - Operational

100% - uptime
December 2025 · 99.5%January 2026 · 99.8%February · 100%
December 2025
January 2026
February 2026

GCP US (us-east4) - Operational

100% - uptime
December 2025 · 100%January 2026 · 99.8%February · 100%
December 2025
January 2026
February 2026

Azure NE (north-europe) - Operational

100% - uptime
December 2025 · 100%January 2026 · 99.8%February · 100%
December 2025
January 2026
February 2026

Google Cloud Platform: Google BigQuery - Operational

Notice history

February 2026

Scheduled Partial Maintenance of all Azure stacks – February 21, 2026
Scheduled for 2026-02-21 at 05:50 – 06:15 25 minutes
  • Update
    2026-02-21 at 05:50
    Update
    2026-02-21 at 05:50

    Microsoft Azure has rescheduled the underlying platform maintenance. As a result, the maintenance window for all Keboola stacks hosted on Azure will now take place on Saturday, February 21, 2026, between 05:50 and 06:30 UTC.

  • Planned
    2026-02-21 at 05:50
    Planned
    2026-02-21 at 05:50

    We would like to inform you about the planned maintenance of all Keboola stacks hosted on Azure.

    During the database upgrades there will be a short service outage on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, February 28, 2026 between 05:50 and 06:30 UTC.

    Effects of the Maintenance

    During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 06:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.

    Detailed Schedule

    • 05:50–06:00 UTC: processing of new jobs stops.

    • 06:00–06:15 UTC: service enhancement period.

    • 06:15 UTC: processing of jobs resumes.

No new jobs are being created at AZN
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The problem with the jobs has been resolved. All systems are now operating normally.

    We apologize for any inconvenience this may have caused and thank you for your patience.

  • Investigating
    Investigating

    We are currently investigating reports of outage affecting job on our https://connection.north-europe.azure.keboola.com infrastructure. Users may have problems with their jobs not starting.

    Our engineering team has been alerted and is actively investigating the root cause.

    We apologize for the disruption and will provide an update within 30 minutes or when new information is available.

Azure Scaling Issue in All Regions
  • Resolved
    Resolved

    The infrastructure issues affecting our Azure infrastructure have been resolved, all our Azure stacks are fully operational now.

    We apologize for the inconvenience and thank you for your patience.

  • Monitoring
    Monitoring

    We're seeing improvements in performance on all stacks, everything seems to be running fine and we're closely monitoring the situation.

  • Update
    Update

    From Azure Status:

    Current status: We have determined that these issues were caused by a recent configuration change that affected public access to certain Microsoft‑managed storage accounts, used to host extension packages. We are actively working to mitigate impact, by updating our configuration to restore relevant access permissions. After applying this update in one region, we validated that it mitigates the issues customers were experiencing - we are making good progress applying this same mitigation across all impacted regions, in parallel where possible. We still expect that this will be completed across all impacted regions by approximately 00:00 UTC, approximately one hour from now. Our next update will be provided by then, or sooner if we have progress to share.

  • Identified
    Identified

    Azure have acknowledged the underlying issue and are working on a fix. See https://azure.status.microsoft/en-gb/status for more details.

    Active - Virtual Machine service management issues - Multiple regions

    Impact statement: We are aware of an ongoing issue causing customers to receive error notifications when performing service management operations - such as create, delete, update, scaling, start, stop - for Virtual Machines (VMs).

    We're monitoring the issue closely and provide an update within 1 hour or when new information is available.

  • Investigating
    Investigating

    We are aware of performance degradation affecting our Azure infrastructure in all regions. This appears to be related to an upstream issue with global Azure's cluster autoscaling services.

    We're able to process jobs with the currently provisioned capacity but we're unable to scale out new nodes for additional jobs.

    Symptoms:

    • Extended delays in jobs processing (jobs staying longer in waiting state) or jobs processing delayed indefinitely

    • Inability to start Data Apps or Workspaces

    Our team is monitoring the situation and waiting for Azure response to our incident reports.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

January 2026

AI Assistant Issues
  • Resolved
    Resolved

    The infrastructure issues affecting our AI Assistant infrastructure have been resolved. Microsoft has confirmed that their services are fully operational.

    We apologize for the inconvenience.

  • Monitoring
    Monitoring

    The issue is an underlying issue in an upstream service. We will monitor the situation on Azure Health page, and will keep this status updated.

  • Investigating
    Investigating

    We are currently investigating reports of degraded performance affecting Keboola's AI assistant on all of our environments. Users may experience error, and configuration description not working.

    Our engineering team has been alerted and is actively investigating the root cause.

    We apologize for the disruption and will provide an update within 1 hour or when new information is available.

December 2025

Snowflake Outage in multiple regions
  • Resolved
    Resolved

    This incident has been resolved. Snowflake resolved the incident.

  • Monitoring
    Monitoring

    We are seeing signs of improvement and are no longer observing any errors in our systems. While Snowflake continues to mitigate the issue, our services are currently operating normally. We will continue to closely monitor the situation and provide updates if anything changes.

  • Update
    Update

    Snowflake is executing mitigation efforts. As mitigation progresses, customers may see gradual improvements while resolution steps are completed. Snowflake’s current estimate for full service restoration is 15:00 UTC.

  • Update
    Update

    Snowflake has indicated that service is expected to be restored by 14:00 UTC. We will continue to monitor and provide updates.

  • Update
    Update

    We continue to monitor the Snowflake incident and are seeing a reduction in table import job errors, though the issue is not yet fully resolved.

  • Identified
    Identified

    We are currently experiencing failures in storage jobs importing data into tables due to an ongoing Snowflake incident affecting our stack’s region (US west). We are monitoring the snowflake incident and will wait for the fix from their side.

    For more info about the Snowflake incident see: https://status.snowflake.com/incidents/xdxj4klf7sc5

December 2025 to February 2026

Next